Psychiatry-UK

Trewalder Chapel, Trewalder, Cornwall, PL33 9ET 1 2 3 4 5 472 reviews

Average ratings

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Staff
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
12th August 2022


Disclaimer: I gave the location 5*s because Psychiatry UK is online only. Therefore, the location is my own house and it's (usually) nice and clean. I first heard of Psychiatry UK back in 2019 and tried to be referred there but my GP was difficult. I switched GP during 2021 and was finally referred in Spring of that year. The appointment waiting time was fairly long (over half a year) but was much shorter and far more transparent than the NHS vague waiting lists which are multiple years long in most places. I was put on an NHS waiting list for ADHD in 2018 and never heard anything back over the last few years. There was also a wait between when I was finally diagnosed (November 2021) and the start of titration (February 2022) but the waiting time was fairly accurate to what they had told me so I was pleased with that. I filled out some forms when first referred which asked about experiences and also included a couple of family/friends testimony to back up what I was saying. The diagnosis appointment itself was very straight forward. The doctor asked me questions about my experiences throughout my life and I never felt like he was judging/doubting/trying to trip me up at any point. It was fairly brief and I honestly thought there would be more to it, such as tests, to make sure people weren't lying to obtain medication but I much prefer this than being forced to prove my own struggles. Titration was a positive experience. My prescriber was a lady called Lorraine who was always very helpful, knowledgeable, and quick to respond. It lasted for around 6 months which is a lot longer than the typical 8-12 weeks stated on the website but I'm glad they took the time to make sure everything was fine before ending the titration. Medication was also sent directly to my house which was useful as I work from home. Overall, I would give 4.5*s out of 5. The half a star missing only because the wait times are still quite long considering how much something like ADHD can affect all aspects of your life especially if severe like my own. I would highly recommend Psychiatry UK to anyone seeking an ADHD diagnosis/treatment especially if you can't afford private care.

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Written by a NHS patient
11th August 2022


I have never experienced such a great deal of care and effort before in the healthcare field. I felt listened to, understood and cared about the entire time. I had done a lot of research into my condition and felt confident in talking about it. I was not made to feel silly or small, or that I didn't know what I was talking about. My concerns and worries were met with reassurance and guidance from both Dr Khan and by my titration nurse Wioleta. I was always replied to on my case notes and always helped in regards to any questions I had. I wish this was the same in all areas of my experiences with doctors/nurses/anyone in the healthcare sector. I am really humbled to have experienced this. I feel very validated and very confident going ahead with my life knowing what I know now. Everything happened so quickly and easily for me and I am so so grateful for that after a lifetime of feeling like I need to battle everyone to get what I need. Now I know that I have ADHD and I am being treated... I feel like a different person. But in a good way. If you have any doubts or any thoughts about using this service...I absolutely emplore you to do so. I am so grateful to everyone for helping me. I no longer feel lost. Thank you so much. For everything. Emily.

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Written by a NHS patient
11th August 2022


I felt listened to and my prescribing nurse was great with communication.

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Written by a NHS patient
8th August 2022


I have spent years seeing GP's and psychiatrist's, receiving numerous diagnosis which never really fit how I truly felt. I was 42 when I was finally diagnosed with ADHD. I felt seen an heard for the first time in my life. Since my diagnosis my relationship with my husband, my children and myself has improved considerably. I cannot thank Dr Sambhi and Vicki at PUK enough. They listened to my concerns and supported me to find solutions. Titration was tricky and it has taken a while to find the correct medication and get the dosage right, but I'm there now. Vicki listened, understood and helped me every step of the way. Life with ADHD doesn't have to be so difficult. The staff at PUK will support you to find a solution that works for you. Thank you PUK, you have given me a compass, it doesn't always mean I'll find the right solution, but navigating life's ups and downs is certainly easier now. Thank you Vicki and Dr Sambhi, you have helped to make my life make sense! Lou. Midwife, Mum, Managing!

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Written by a NHS patient
5th August 2022


I am really happy with and grateful for the treatment I received through Psychiatry UK. Both my prescriber and psychiatrist were friendly, empathetic and eager to help. The whole process was very smooth and a lot quicker than I expected which was a huge relief. I highly recommend this service.

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Written by a NHS patient
3rd August 2022


Very happy with the service my son received, they were kind considerate patient, engaging and listened to all our concerns about his diagnosis, kindly helped follow up on other pathways, provided helpful information, links and books etc, could not have wanted a more approachable and helpful team for my very shy teen.

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Written by a private patient
26th July 2022


Very quick. Got appt on 2 days notice for titration review with doctor, impressive.

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Written by a NHS patient
26th July 2022


I found the process from referral to diagnosis with Psychiatry UK straight forward. The resources on its website are extremely helpful and noticed a vast improvement in information (blogs, advice etc) on Adult ADHD and ADHD in women from when I first accessed the site in Summer 2021 to Summer 2022. The security on the site is reassuring and I feel confident that my personal details are safe. The site is easy to use although I am very familiar with technology. I preferred the consultations this way than a face to face consultation. Others may not be. The only observation for improvement is the length of time it took between referral and consultation, however, I understand that the pandemic had a big negative impact on people's mental health and access to PsychUK's service was unprecedented during 2020 and they had to recruit many more psychiatrists to deal with the demand. I would highly recommend Psychiatry UK under the right to choose.

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Written by a NHS patient
21st July 2022


My first nurse was not well suited to my needs and did not listen to what I said or offer helpful advice/recommendations. I asked to change nurses and this process was quick and handled smoothly and my second nurse was much more suitable for my needs and communication preferences. Some of the forms and procedures operated by PUK are confusing, not well explained, and/or redundant, but I appreciate that services like this which see a lot of patients for different reasons are restricted in what they can offer in terms of administration. Overall although I felt that the service could have been improved, I am very happy with my treatment and decision to approach PUK and feel that I received the treatment I needed.

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Written by a NHS patient
20th July 2022


Quick to respond to my referral and emails and clear with their timescales and I actually got an appointment much sooner than I expected.

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Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2022 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu